Delaware Eye Care Center at 333 East Main Street in Newark, Delaware

Customer Reviews about Delaware Eye Care Center

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  I've been a customer for years. When I started as a patient you paid an upfront contact fitting fee and from then on it was included as being a patient. When they were recently sold that program went away. I could understand grandfathering it for existing customers. Fortunately, I had enough contacts to get by until I decided to go with multi-focal. I was in for my regular checkup and said maybe I should look into a new type of lens. Told both the tech and doctor I didn't bring a check or credit card to pay the fitting fee. Knowing I had to come back in two weeks for a followup and that until I paid they wouldn't release my prescription anyway we all agreed I would pay in two weeks when I came back in. Well, when I spoke to the person in charge of the billing for the fitting fee and that I would pay when I came back told me they were not supposed to give me contacts until I paid. I took them out and put them on the desk. She took them and almost threw them away until I made a stink and she said that they would bill me. This place is all about the money. I like the doctor he is great but the administration of this organization is very poor. I have an eye condition that requires me to be seen every six months. Don't want to leave the doctor but at this point I can't take a medical provider who cares more about money than patients.
  November 01, 2017

  by Pam Mackey

Opening hours Closed now

Tomorrow: 08:00 am — 05:00 pm

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About Delaware Eye Care Center in Newark